You've heard of Early Adopters

Now get ready for Early Abandoners.

See thats just it, the AI doesn't know either it just repeats things which approximate those that have been said before.

If it has any power to make changes to your account then its going to be mistakenly turning peoples services on or off, leaking details, etc.

Ever sat in a boardroom? I have.

Decisions are not made based on proper market/business analysis, they are made knee-jerk by overprivileged idiots.

An example of this was when one of the companies I worked where I was in charge of all the online training.

Then the big fat morons who invested came into the boardroom, instructed us to change all of our training to Flash clips... Because he also had a financial interest in Macromedia.

We ended up losing massive business partners and investment firms (e: we made extremely industrial strength financial planning software). Because a huge part of it was being able to provide consistent, usable training material. The company was later purchased for a song and dance. Then shut down.

What? This isn't the only way to reach support, it's just one of many options for these companies. Just use email or whatever support form is on the website.

I had a shipment from Amazon recently with an order that was supposed to include 3 items but actually only had 2 of them. Amazon marked all 3 of my items as delivered. So I got on the web site to report it and there is no longer any direct way to report it. I ended up having to go thru 2 separate chatbots to get a replacement sent. Ended up wasting 10 minutes to report a problem that should have taken 10 seconds.

That is on purpose they want it to be as difficult as possible.

I'm aware. The idea is it had to escalate for him to get to the point of suing them. If they'd just eaten the cost, it most likely wouldn't have gone to court or come to light. Was my comment reductive? Sure.. but that was the point.

It happens a lot.

I often choose my HVAC, plumber, electrician and lawn care teams in the same manner.

I call all of them. None answer. Few have voicemail set up. I leave voicemail with full contact info. I submit all of their web forms.
Maybe one of them answer the phone, or calls back, or replies to the web form. I usually go with that one, if I haven't already fixed it using YouTube, by then.

Yes, that's why I'm amazed that any of them figured out the stupidity of their previous decisions.

It comes from that massive disconnect that people are largely unaware of, which is the assumption that people purchase e:invest in businesses to help run them more efficiently and become more profitable.

That really has very little to do with it! It's a giant shell game. I believe the initial investors came in to disrupt our company, to prime it for fire-sale later. To make us so incredibly uncompetitive that we effectively had to shut the doors. It worked!

You should buy my book on the topic...

He should be panicked, but I think instead he's doing a lot of coke.

That would explain so much.

If I have to deal with AI for customer support then I will find a different company that offers actual customer support.

People who do this should be judged by the employees of the companies they screwed, and when found guilty, should be shipped to an uninhabited island to fend for themselves for the rest of their lives. The island should be livable, but just barely.

Yes it's very circular.

You know it had nothing to do with the $700, it had to do with not opening precedent to a flood of future lawsuits.

I probably would not have replied the way I initially did, but you framed it a $700, and it has nothing to do with it.

Sounds like everything's working as intended from Amazon's perspective.

from what I've seen so far i think i can safely the only thing AI can truly replace is CEOs.

it just repeats things which approximate those that have been said before.

That's not correct and over simplifies how LLMs work. I agree with the spirit of what you're saying though.

You're wrong but I'm glad we agree.