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Half of companies planning to replace customer service with AI are reversing course

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  • The Decline of Usability: Revisited | datagubbe.se

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    R
    I blame the idea of the 00s and 10s that there should be some "Zen" in computer UIs and that "Zen" is doing things wrong with the arrogant tone of "you don't understand it". Associated with Steve Jobs, but TBH Google as well. And also another idea of "you dummy talking about ergonomics can't be smarter than this big respectable corporation popping out stylish unusable bullshit". So - pretense of wisdom and taste, under which crowd fashion is masked, almost aggressive preference for authority over people actually having maybe some wisdom and taste due to being interested in that, blind trust into whatever tech authority you chose for yourself, because, if you remember, in the 00s it was still perceived as if all people working in anything connected to computers were as cool as aerospace engineers or naval engineers, some kind of elite, including those making user applications, objective flaw (or upside) of the old normal UIs - they are boring, that's why UIs in video games and in fashionable chat applications (like ICQ and Skype), not talking about video and audio players, were non-standard like always, I think the solution would be in per-application theming, not in breaking paradigms, again, like with ICQ and old Skype and video games, I prefer it when boredom is thought with different applications having different icons and colors, but the UI paradigm remains the same, I think there was a themed IE called LOTR browser which I used (ok, not really, I used Opera) to complement ICQ, QuickTime player and BitComet, all mentioned had standard paradigm and non-standard look.
  • FuckLAPD Let You Use Facial Recognition to Identify Cops.

    Technology technology
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    R
    China demoed tech that can recognize people based on the gait of their walk. Mask or not. This would be a really interesting topic if it wasn’t so scary.
  • How not to lose your job to AI

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    rikudou@lemmings.worldR
    A nice "trick": After 4 or so responses where you can't get anywhere, start a new chat without the wrong context. Of course refine your question with whatever you have found out in the previous chat.
  • Lighter, Stronger, Smarter: The Rise of Syntactic Foams

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    In this year of 2025? No. But it still is basically setting oneself for failure from the perspective of Graphene, IMO. Like, the strongest protection in the world (assuming Graphene even is, which is quite a tall order statement) is useless if it only works on the mornings of a Tuesday that falls in a prime number day that has a blue moon and where there are no ATP tennis matches going on. Everyone else is, like, living in the real world, and the uniqueness of your scenario is going to go down the drain once your users get presented with a $5 wrench, or even cheaper: a waterboard. Because cops, let alone ICE, are not going to stop to ask you if they can make you more comfortable with your privacy being violated.
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    NGL, it would be great if they could make it work and go fuck off into international waters. Unrelated, but did you know that if you put big enough holes in a ship it'll sink?
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    L
    Divide and conquer. Non state-actors and special interest have a far easier time attacking a hundred small entities than one big one. Because people have much less bandwidth to track all this shit than it is to spread it around. See ALEC and the strategy behind state rights. In the end this is about economic power. The only way to curb it is through a democratic government. Lemmy servers too can be bought and sold and the communities captured that grew on them.