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Half of companies planning to replace customer service with AI are reversing course

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  • What editor or IDE do you use and why?

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    T
    KEIL, because I develop embedded systems.
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    Obligatory Knowledge Fight Reference: [https://knowledgefight.libsyn.com/1044-june-2-2025](In this installment, Dan and Jordan discuss a strange day on Alex's show where he spends a fair amount of time trying to dissuade his listeners from getting too suspicious about Palantir.)
  • Small (web) is beautiful

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    fredselfish@lemmy.worldF
    Will do thank you.
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    The thing about compelling lies is not that they are new, just that they are easier to expand. The most common effect of compelling lies is their ability to get well-intentioned people to support malign causes and give their money to fraudsters. So, expect that to expand, kind of like it already has been. The big question for me is what the response will be. Will we make lying illegal? Will we become a world of ever more paranoid isolationists, returning to clans, families, households, as the largest social group you can trust? Will most people even have the intelligence to see what is happenning and respond? Or will most people be turned into info-puppets, controlled into behaviours by manipulation of their information diet to an unprecedented degree? I don't know.
  • Microsoft pulls MS365 Business Premium from nonprofits

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    That's the thing, I wish we could just switch all enterprises to Linux, but Microsoft developed a huge ecosystem that really does have good features. Unless something comparable comes up in the Linux world, I don't see Europe becoming independent of Microsoft any time soon
  • Nextcloud cries foul over Google Play Store app rejection

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    I have the regular F-droid and it does automatic updates now.
  • The Enshitification of Youtube’s Full Album Playlists

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    dual_sport_dork@lemmy.worldD
    Especially when the poster does not disclose that it's AI. The perpetual Youtube rabbit hole occasionally lands on one of these for me when I leave it unsupervised, and usually you can tell from the "cover" art. But only if you're looking at it. Because if you just leave it going in the background eventually you start to realize, "Wow, this guy really tripped over the fine line between a groove and rut." Then you click on it and look: Curses! Foiled again. And golly gee, I'm sure glad Youtube took away the option to oughtright block channels. I'm sure that's a total coincidence. W/e. I'm a have-it-on-my-hard-drive kind of bird. Yt-dlp is your friend. Just use it to nab whatever it is you actually want and let your own media player decide how to shuffle and present it. This works great for big name commercial music as well, whereupon the record labels are inevitably dumb enough to post songs and albums in their entirety right there you Youtube. Who even needs piracy sites at that rate? Yoink!
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    Yesterday on reddit I saw a photo a patient shot over the shoulder of his doctor of his computer monitor. It had ChadGPT full with diagnosis requests. https://www.reddit.com/r/ChatGPT/comments/1keqstk/doctor_using_chatgpt_for_a_visit_due_to_knife_cut/