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Half of companies planning to replace customer service with AI are reversing course

Technology
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  • PauseAI presents: The Google DeepMind Protest

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    mcasq_qsacj_234@lemmy.zipM
    At 17:00, on Monday, the 30th of June, in Granary Square, London, PauseAI will be holding our biggest protest yet. It's already Tuesday, July 1st
  • No Internet For 4 Hours And Now This

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    nokturne213@sopuli.xyzN
    My first set I made myself. The "blackout" backing was white. The curtains themselves were blue with horses I think (I was like 8). I later used the backing with some Star Wars sheets to make new curtains.
  • Album 'Hysteria' Out Now

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    Niemand hat geantwortet
  • 72 Stimmen
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    F
    I think the issue is people started buying etf instead of using Bitcoin themselves. Bitcoin as such has no value at all, it's only valuable if people use it for transactions.
  • Why doesn't Nvidia have more competition?

    Technology technology
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    B
    It’s funny how the article asks the question, but completely fails to answer it. About 15 years ago, Nvidia discovered there was a demand for compute in datacenters that could be met with powerful GPU’s, and they were quick to respond to it, and they had the resources to focus on it strongly, because of their huge success and high profitability in the GPU market. AMD also saw the market, and wanted to pursue it, but just over a decade ago where it began to clearly show the high potential for profitability, AMD was near bankrupt, and was very hard pressed to finance developments on GPU and compute in datacenters. AMD really tried the best they could, and was moderately successful from a technology perspective, but Nvidia already had a head start, and the proprietary development system CUDA was already an established standard that was very hard to penetrate. Intel simply fumbled the ball from start to finish. After a decade of trying to push ARM down from having the mobile crown by far, investing billions or actually the equivalent of ARM’s total revenue. They never managed to catch up to ARM despite they had the better production process at the time. This was the main focus of Intel, and Intel believed that GPU would never be more than a niche product. So when intel tried to compete on compute for datacenters, they tried to do it with X86 chips, One of their most bold efforts was to build a monstrosity of a cluster of Celeron chips, which of course performed laughably bad compared to Nvidia! Because as it turns out, the way forward at least for now, is indeed the massively parralel compute capability of a GPU, which Nvidia has refined for decades, only with (inferior) competition from AMD. But despite the lack of competition, Nvidia did not slow down, in fact with increased profits, they only grew bolder in their efforts. Making it even harder to catch up. Now AMD has had more money to compete for a while, and they do have some decent compute units, but Nvidia remains ahead and the CUDA problem is still there, so for AMD to really compete with Nvidia, they have to be better to attract customers. That’s a very tall order against Nvidia that simply seems to never stop progressing. So the only other option for AMD is to sell a bit cheaper. Which I suppose they have to. AMD and Intel were the obvious competitors, everybody else is coming from even further behind. But if I had to make a bet, it would be on Huawei. Huawei has some crazy good developers, and Trump is basically forcing them to figure it out themselves, because he is blocking Huawei and China in general from using both AMD and Nvidia AI chips. And the chips will probably be made by Chinese SMIC, because they are also prevented from using advanced production in the west, most notably TSMC. China will prevail, because it’s become a national project, of both prestige and necessity, and they have a massive talent mass and resources, so nothing can stop it now. IMO USA would clearly have been better off allowing China to use American chips. Now China will soon compete directly on both production and design too.
  • You Can Choose Tools That Make You Happy

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  • 4 Stimmen
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    Epic is a piece of shit company. The only reason they are fighting this fight with Apple is because they want some of Apple’s platform fees for themselves. Period. The fact that they managed to convince a bunch of simpletons that they are somehow Robin Hood coming to free them from the tyrant (who was actually protecting all those users all along) is laughable. Apple created the platform, Apple managed it, curated it, and controlled it. That gives them the right to profit from it. You might dislike that but — guess what? Nobody forced you to buy it. Buy Android if Fortnight is so important to you. Seriously. Please. We won’t miss you. Epic thinks they have a right to profit from Apple’s platform and not pay them for all the work they did to get it to be over 1 billion users. That is simply wrong. They should build their own platform and their own App Store and convince 1 billion people to use it. The reason they aren’t doing that is because they know they will never be as successful as Apple has been.
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    P
    It's a shame. AI has potential but most people just want to exploit its development for their own gain.