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Half of companies planning to replace customer service with AI are reversing course

Technology
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    G
    I spent way too long researching the morning. That industry implies a much greater population that is attracted to children. Things get more nuanced. People are attracted to different stages, like prebubesant, early adolescence, and mid to late adolescence. It seems like an important distinction because this is a common mental disorder. I was ready to write this comment about my fear that there's a bunch of evil pedophiles living among us who are simply deterred by legal or social pressures. It seems more like the extreme stigma of pedophilia has prevented individuals from seeking assistance and has resulted in more child sexual abuse. This sort of disorder can be caused by experiencing this abuse at a younger age. When I was religious, we worked closely with an organization to help victims of trafficking. We had their stories. They entered our lives. I took care of some of these kids. As a victim of sexual abuse when I was kid, I had a hatred for these kinds of people. I feel like my brain is melting seeing how there is a high chance of people in my life being attracted to children. This isn't really to justify the industry. I'm just realizing that general harassing people openly about it might not be helping the situation.
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    N
    Jesus, at first glance I thought that was Mutahar
  • A ban on state AI laws could smash Big Tech’s legal guardrails

    Technology technology
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    P
    It's always been "states rights" to enrich rulers at the expense of everyone else.
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  • Why doesn't Nvidia have more competition?

    Technology technology
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    B
    It’s funny how the article asks the question, but completely fails to answer it. About 15 years ago, Nvidia discovered there was a demand for compute in datacenters that could be met with powerful GPU’s, and they were quick to respond to it, and they had the resources to focus on it strongly, because of their huge success and high profitability in the GPU market. AMD also saw the market, and wanted to pursue it, but just over a decade ago where it began to clearly show the high potential for profitability, AMD was near bankrupt, and was very hard pressed to finance developments on GPU and compute in datacenters. AMD really tried the best they could, and was moderately successful from a technology perspective, but Nvidia already had a head start, and the proprietary development system CUDA was already an established standard that was very hard to penetrate. Intel simply fumbled the ball from start to finish. After a decade of trying to push ARM down from having the mobile crown by far, investing billions or actually the equivalent of ARM’s total revenue. They never managed to catch up to ARM despite they had the better production process at the time. This was the main focus of Intel, and Intel believed that GPU would never be more than a niche product. So when intel tried to compete on compute for datacenters, they tried to do it with X86 chips, One of their most bold efforts was to build a monstrosity of a cluster of Celeron chips, which of course performed laughably bad compared to Nvidia! Because as it turns out, the way forward at least for now, is indeed the massively parralel compute capability of a GPU, which Nvidia has refined for decades, only with (inferior) competition from AMD. But despite the lack of competition, Nvidia did not slow down, in fact with increased profits, they only grew bolder in their efforts. Making it even harder to catch up. Now AMD has had more money to compete for a while, and they do have some decent compute units, but Nvidia remains ahead and the CUDA problem is still there, so for AMD to really compete with Nvidia, they have to be better to attract customers. That’s a very tall order against Nvidia that simply seems to never stop progressing. So the only other option for AMD is to sell a bit cheaper. Which I suppose they have to. AMD and Intel were the obvious competitors, everybody else is coming from even further behind. But if I had to make a bet, it would be on Huawei. Huawei has some crazy good developers, and Trump is basically forcing them to figure it out themselves, because he is blocking Huawei and China in general from using both AMD and Nvidia AI chips. And the chips will probably be made by Chinese SMIC, because they are also prevented from using advanced production in the west, most notably TSMC. China will prevail, because it’s become a national project, of both prestige and necessity, and they have a massive talent mass and resources, so nothing can stop it now. IMO USA would clearly have been better off allowing China to use American chips. Now China will soon compete directly on both production and design too.
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    douglasg14b@lemmy.worldD
    Did I say that it did? No? Then why the rhetorical question for something that I never stated? Now that we're past that, I'm not sure if I think it's okay, but I at least recognize that it's normalized within society. And has been for like 70+ years now. The problem happens with how the data is used, and particularly abused. If you walk into my store, you expect that I am monitoring you. You expect that you are on camera and that your shopping patterns, like all foot traffic, are probably being analyzed and aggregated. What you buy is tracked, at least in aggregate, by default really, that's just volume tracking and prediction. Suffice to say that broad customer behavior analysis has been a thing for a couple generations now, at least. When you go to a website, why would you think that it is not keeping track of where you go and what you click on in the same manner? Now that I've stated that I do want to say that the real problems that we experience come in with how this data is misused out of what it's scope should be. And that we should have strong regulatory agencies forcing compliance of how this data is used and enforcing the right to privacy for people that want it removed.
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    G
    In highrises with lots of stops and users, it uses some more advanced software to schedule the optimal stops, or distribute the load between multiple lifts. A similar concept exists for HDD controllers, where the read write arm must move to different positions to load data stored on different plates and sectors, and Repositioning the head is a slow and expensive process that cuts down the data transfer rate.
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