But despite some of the viral glitches facing Taco Bell, it says two million orders have been successfully processed using the voice AI since its introduction.

how much you wanna bet they're counting the orders where the drive thru worker had to step in and save the floundering algorithm who could not in fact understand basic speech, or even the purpose of a conversation, as orders "successfully processed" using AI

What you're doing is falling for propaganda from a long ass time ago by the owner class...

Or using the actual current definition of the word. It's like going on a rant about hunters when you get called a nimrod.

I'm also going to push back on pretending the current anti-ai movement is against capitalism when it's pro copyright. Their support is what big AI companies are using to create their monopoly.

This centuries luddites aren't tearing down machinery but helping build a walled garden.

ai is taking jerbs, despite the fact that it cannot perform them at all, and the cost is being externalized to the customers. its not about whether they can do what they're meant to do, its about giving corporations excuses to further drive down human wages.

That would be funny coming from a customer, but from their CTO it does not inspire confidence.

Nah, Kiosks are legit. The kiosk doesn't roll its eyes when you ask for a customization.

Takes too long to hold down the button for 18,000 waters.

Do you really think they were smart enough to annotate their chat logs to track failures?

They didn’t even get basic input validation.

Thats part of correctness to me, delivering an order that taco bell actually would make is important.

Semantics aside, though, we agree. That's very important.

Not to mention when people change their orders from the basics.

"No onions, I'm allergic."

"Slathering onion juice on everything, got it."

Royale with cheese, fries with mayonnaise, and a beer. And no plastic cup either, but a glass of beer.

"He orders a [Mexi-pizza]. Orders 0 [Mexi-pizzas]. Orders 99999999999 [Mexi-pizzas]. Orders a lizard. Orders -1 [Mexi-pizzas]. Orders a ueicbksjdhd."

The fucking taco bell AI likes to ask if I would like anything else, then ask if I want nacho fries. Then, hearing "No", go ahead and add them anyway.

Then it likes watching me drive away, giving the store the finger.

It'll go the other way, eventually. Keep the experienced people who are willing to use AI and can handle the more complicated things AI can't.

But for now they're just firing people and hoping things still work later. Since research and development both have delayed results, they can celebrate their win immediately and not pay the consequences til later.

We have apps for that, and they're typically a pita. They certainly take longer than just talking through your order.

Hmm, yes look at the gizmodo article
https://gizmodo.com/taco-bell-says-no-mas-to-ai-drive-thru-experiment-2000649786
Like, this isn't journalism .... it's ??? "cope-baiting" ? Is that a thing ?

Wait people eat at A&W? Is it any good?

There are multiple around me and I feel like I never see anyone in them and I myself have never been in 40+ years.

I have been to most every other fast food place more times than I can remember.

OT4G

(Order Time For Grandma)

Understood. One barking roof bear coming up.

I live near an AI Taco Bell. It works pretty damn well and is a lot easier to understand. There is still a cashier, they just don’t have to be on the mic the whole time. Although, the t-bell near me also seems to almost entirely ESL inside. It’s quite a bizarre experience end-to-end but they will certainly not back down. I’m not saying I support it but it’s certainly one of the less evil AI implementations?