Microsoft saved $500 million using AI — after slashing over 15,000 jobs in 2025
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Microsoft saved $500 million using AI — after slashing over 15,000 jobs in 2025
Microsoft recently announced that the company saved approximately $500 million by using AI across its call centers.
Windows Central (www.windowscentral.com)
Don't say "impressive productivity gains" when they are doing less and worse.
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Microsoft saved $500 million using AI — after slashing over 15,000 jobs in 2025
Microsoft recently announced that the company saved approximately $500 million by using AI across its call centers.
Windows Central (www.windowscentral.com)
remember 10 years ago when tech companies were actually doing interesting things instead of just being ai slop
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They just stop(ped) offering support for whatever the product or line was. Create a "service portal" that provides results, relevant or not. Creat a forum where people can ask questions that aren't answered, or if they are it's the labor of some Stockholm Syndrome user who is trying to help others as they weren't.
This won't stop here, it's the dream to not actually have to service your product. Imagine being Ford and saying "as is" when a customer asks why the blinker doesn't work. Insane, right? That is the push here for a few reasons, all $ of course:
- achieve oligarchy or monopoly
- enshittfy product
- remove product support to save on support labor and related infrastructure
- profit!
*Profit for a while until people leave or you are replaced but what a profitable run!
And when a competitor arises they just buy them and repeat the process
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This post did not contain any content.
Microsoft saved $500 million using AI — after slashing over 15,000 jobs in 2025
Microsoft recently announced that the company saved approximately $500 million by using AI across its call centers.
Windows Central (www.windowscentral.com)
And what are they going to do with that money they 'saved'?
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And what are they going to do with that money they 'saved'?
Pay that power bill...
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This post did not contain any content.
Microsoft saved $500 million using AI — after slashing over 15,000 jobs in 2025
Microsoft recently announced that the company saved approximately $500 million by using AI across its call centers.
Windows Central (www.windowscentral.com)
Saved $500M but spent $80B. That's a $79.5B loss.
Im sure that $500M will magically start making it worth it.
I'll be right back, going to ask AI how.
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Pay that power bill...
Oh, well that's ok then.
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This post did not contain any content.
Microsoft saved $500 million using AI — after slashing over 15,000 jobs in 2025
Microsoft recently announced that the company saved approximately $500 million by using AI across its call centers.
Windows Central (www.windowscentral.com)
Finally, some normal news. Silly people are doomed. Machines will prevail!
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They just stop(ped) offering support for whatever the product or line was. Create a "service portal" that provides results, relevant or not. Creat a forum where people can ask questions that aren't answered, or if they are it's the labor of some Stockholm Syndrome user who is trying to help others as they weren't.
This won't stop here, it's the dream to not actually have to service your product. Imagine being Ford and saying "as is" when a customer asks why the blinker doesn't work. Insane, right? That is the push here for a few reasons, all $ of course:
- achieve oligarchy or monopoly
- enshittfy product
- remove product support to save on support labor and related infrastructure
- profit!
*Profit for a while until people leave or you are replaced but what a profitable run!
Forget servicing the product. Hell, forget the product. Why can't they just charge every person alive a subscription for existing? You can choose from monthly or annual, which is slightly cheaper, and either way you get nothing in return.
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remember 10 years ago when tech companies were actually doing interesting things instead of just being ai slop
That was 20 years ago.