And while information itself can be a "product" or be provided as a service, in most cases, it's not.
Sure, but my point is that the same is true of physical machines. People don't want working machines for the sake of working machines. They want working machines to actually do something else, to output a "product" of that machine's operation.
And viewed in that way, information services are as much a standalone "product" as maintenance/repair services. Information services account for trillions of dollars of economic activity for a reason.
