Verizon’s ‘software issue’ has disconnected many wireless customers across the US
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Verizon’s ‘software issue’ has disconnected many wireless customers across the US
Verizon confirmed a software issue causing an outage for US customers on August 30th, 2025.
The Verge (www.theverge.com)
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This post did not contain any content.
Verizon’s ‘software issue’ has disconnected many wireless customers across the US
Verizon confirmed a software issue causing an outage for US customers on August 30th, 2025.
The Verge (www.theverge.com)
Verizon has confirmed to customers in stores and online that its network is having an issue on Saturday. Many people have been unable to connect and make or receive calls for hours, while DownDetector’s tracker peaked in the afternoon at around 3:30PM ET with more than 20,000 reports. Some customers report their service has continued to function throughout the day, so it’s unclear what the cause is exactly.
Downdetector’s outage map showed hotspots in many cities, and Verizon didn’t specifically list affected areas. On X, the @VerizonSupport account confirmed the issue in response to customers’ questions, but didn’t have additional details on restoration or how widespread it is