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Teamviewer Terminates Perpetual Licenses

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  • Do you (or anyone else) have suggestion for software than can control an android phone from pc?

    Rust desk also does it. But Google makes you jump through a bunch of hoops to get it working because of scams.

  • First heard about this a few hears ago- apparently it's got Wayland support now, including for tiling WMs like sway? Thats super impressive, I'm gonna see if I can get it set up and running real quick because I just gave up on remote access on Sway when I last tried to check out the options.

  • It's not really about the data breaches themselves but rather the way the company responded to them. The fact they tried to cover it up and gaslight their customers about it shows how terrible they are, and remote access is a highly sensitive thing that should be treated the same as handing the keys to your house over to someone. Anyone that isn't deeply investigating the company or individual making a remote access product prior to using it does deserve what they get in the same way someone handing the keys to their house to a complete stranger they know nothing about would deserve whatever happened to them.

    At the end of the day Teamviewer has a history of screwing over their customers for their own profit and in that regard this move is very much on brand for them and entirely predictable. Nobody that has looked into the company's history should be surprised that they've done this at all.

    Anyone that isn't deeply investigating the company or individual making a remote access product prior to using it does deserve what they get in the same way someone handing the keys to their house to a complete stranger they know nothing about would deserve whatever happened to the

    I've already agreed with this opinion:

    I'd agree if this post was about Teamviewer being breached once again. In that case, yes the end users who have stuck with them throughout numerous data breaches have very little room to complain when it happens again.

    But it feels like you may have missed my actual point. Again, this post is about a change to perpetual licensing. People that purchased their license back when TeamViewer was a proprietary alternative to VNC, long before it became obvious that TeamViewer wasn't a great company, (think 2008), don't suddenly deserve licensing changes. Hard stop. These are the users that are affected the most by this change because they've held their perpetual licenses the longest. In addition, TeamViewer stopped selling perpetual licenses years ago, so the bulk of users with one today are likely to be older users. Why do they suddenly deserve this?

  • Anyone that isn't deeply investigating the company or individual making a remote access product prior to using it does deserve what they get in the same way someone handing the keys to their house to a complete stranger they know nothing about would deserve whatever happened to the

    I've already agreed with this opinion:

    I'd agree if this post was about Teamviewer being breached once again. In that case, yes the end users who have stuck with them throughout numerous data breaches have very little room to complain when it happens again.

    But it feels like you may have missed my actual point. Again, this post is about a change to perpetual licensing. People that purchased their license back when TeamViewer was a proprietary alternative to VNC, long before it became obvious that TeamViewer wasn't a great company, (think 2008), don't suddenly deserve licensing changes. Hard stop. These are the users that are affected the most by this change because they've held their perpetual licenses the longest. In addition, TeamViewer stopped selling perpetual licenses years ago, so the bulk of users with one today are likely to be older users. Why do they suddenly deserve this?

    And you missed my actual point. It doesn't matter when they purchased the license because the fact they're still using it means they deserve it. Nobody should be using Teamviewer today because they're a terrible company, and if you aren't then this license change doesn't impact you at all.

  • And you missed my actual point. It doesn't matter when they purchased the license because the fact they're still using it means they deserve it. Nobody should be using Teamviewer today because they're a terrible company, and if you aren't then this license change doesn't impact you at all.

    It doesn't matter when they purchased the license because the fact they're still using it means they deserve it

    Sure it does. I have a Jetbrains perpetual license that I use daily. If they suddenly started enshittifying, and then decided to revoke my fallback licenses in 10 years, they'd be up for a number of lawsuits because that's illegal.

    End users don't deserve to have their licenses revoked because a company went to shit over time. They're in no control of that. And I made 0 arguments about people using Teamviewer today because that was never part of my point.

  • It doesn't matter when they purchased the license because the fact they're still using it means they deserve it

    Sure it does. I have a Jetbrains perpetual license that I use daily. If they suddenly started enshittifying, and then decided to revoke my fallback licenses in 10 years, they'd be up for a number of lawsuits because that's illegal.

    End users don't deserve to have their licenses revoked because a company went to shit over time. They're in no control of that. And I made 0 arguments about people using Teamviewer today because that was never part of my point.

    If they're not using it, why does it matter what happens to the license? There's a "it's the principle of the thing" argument sure, but practically speaking this is irrelevant. Shitty company does shitty thing that should have no practical impact on anyone because nobody should be using their product. What exactly would change for people not using TeamViewer if they hadn't revoked those licences? The argument is that anyone still using TeamViewer deserves this, and anyone who isn't isn't actually impacted by this change so it's irrelevant.

  • Yeah, that's got my attention too. Definitely going to try them out now since I need an alternative for remote support for family.

    I switched when team viewer had me sign up for fixing my aunts laptop. After that wasn’t working properly I found rustdesk and threw teamviewer straight from both systems.

  • If they're not using it, why does it matter what happens to the license? There's a "it's the principle of the thing" argument sure, but practically speaking this is irrelevant. Shitty company does shitty thing that should have no practical impact on anyone because nobody should be using their product. What exactly would change for people not using TeamViewer if they hadn't revoked those licences? The argument is that anyone still using TeamViewer deserves this, and anyone who isn't isn't actually impacted by this change so it's irrelevant.

    The argument is that anyone still using TeamViewer deserves this, and anyone who isn't isn't actually impacted bym this change so it's irrelevant.

    That's your argument, and I disagree with it. I've already shared why.

    and anyone who isn't isn't actually impacted by this change so it's irrelevant.

    This is also wrong. Having the license revoked means the people who had one can't use it at all whether they were using it or not. Let's set aside that you shouldn't advocate or endorse a company selling a product, shitting the bed, then revoking the product from those that already paid for it.

    You'd be surprised, but there's tons of small companies and organizations that rely solely on viewing software, some ancient version of Windows Server, and a remote toaster for administration still to this day. Those people are directly impacted by this.

    I don't think they deserve a license revocation because I don't think any company should be able to take back a product that a user has purchased for no cited reason. Which is the case here.

  • The argument is that anyone still using TeamViewer deserves this, and anyone who isn't isn't actually impacted bym this change so it's irrelevant.

    That's your argument, and I disagree with it. I've already shared why.

    and anyone who isn't isn't actually impacted by this change so it's irrelevant.

    This is also wrong. Having the license revoked means the people who had one can't use it at all whether they were using it or not. Let's set aside that you shouldn't advocate or endorse a company selling a product, shitting the bed, then revoking the product from those that already paid for it.

    You'd be surprised, but there's tons of small companies and organizations that rely solely on viewing software, some ancient version of Windows Server, and a remote toaster for administration still to this day. Those people are directly impacted by this.

    I don't think they deserve a license revocation because I don't think any company should be able to take back a product that a user has purchased for no cited reason. Which is the case here.

    You might have a point if those people had no choice, but there are several good or at least better alternatives to TeamViewer and at least one of them is free. Nobody has any excuse for being negatively impacted by this change. Hopefully this is a wakeup call to those people that have been either too lazy or too incompetent to replace TeamViewer to finally do so. TeamViewer is a shit company making a shit product that has just made yet another shit anti-consumer decision (and potentially illegal but I'm sure there's some sneaky license clause they claim makes this legal).

  • If anyone is still using teamviewer after the many breaches they had, they deserve this 😉

    Yeah even Windows has Quick Assist built in.

  • Anyone know how I can get remote access with my monitors off while using Wayland ? Everytime I log in if I have my monitors off I just get a black screen. I bought one of those dummy HDMI plugs no dice. Works fine with x11 but I don't want to have to relog every time I get to my computer.

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    Teamviewer is such a scummy company.

    • If you sign up for a TeamViewer license, you have 7 days to cancel and get a refund. This does not apply to renewals.
    • Licenses are only available in annual installments.
    • TeamViewer's license recommendation tool may suggest a license that is greater than your actual need. In my case, the cheaper license that best fit my business use case (one session at a time) was not presented during onboarding.
    • TeamViewer does not offer mid-term downgrades, but does allow mid-term upgrades.
    • You will get a renewal notice 30 days before renewal. TeamViewer requires written notice of cancellation 28 or more days before renewal.
    • TeamViewer does not offer the option for mid-term cancellations and will not grant a prorated refund for the remainder of your unused license time. When you cancel, you are only cancelling the next renewal.

    We got totally boned when our renewal notice went out just before a three day weekend. PayPal and our bank sided with TeamViewer. Apparently, someone tried to sue over this shady practice in California and the court also sided with TeamViewer.
    Probably would have dodged this bullet if I had thought to scroll through the TeamViewer subreddit, I went with them because I had positive experiences using the free version for personal use.

    Been using RustDesk for years with great success. I especially appreciate the responsible disclosure banners on the main site and GitHub warning users that they might be on the phone with a scam artist.

    IMO, all the proprietary remote access software (Teamviewer, Ultraviewer, Anydesk, Etc) companies are profiting from and therefore complicit in the use of their software to scam people.

  • Anyone know how I can get remote access with my monitors off while using Wayland ? Everytime I log in if I have my monitors off I just get a black screen. I bought one of those dummy HDMI plugs no dice. Works fine with x11 but I don't want to have to relog every time I get to my computer.

    I think when screen recording software (like OBS) request screen recording access, it is an option to create a new virtual screen, in the system dialog when you need to select which window or screen to share. maybe this would help? it could be wasteful with resources, though

  • Teamviewer is such a scummy company.

    • If you sign up for a TeamViewer license, you have 7 days to cancel and get a refund. This does not apply to renewals.
    • Licenses are only available in annual installments.
    • TeamViewer's license recommendation tool may suggest a license that is greater than your actual need. In my case, the cheaper license that best fit my business use case (one session at a time) was not presented during onboarding.
    • TeamViewer does not offer mid-term downgrades, but does allow mid-term upgrades.
    • You will get a renewal notice 30 days before renewal. TeamViewer requires written notice of cancellation 28 or more days before renewal.
    • TeamViewer does not offer the option for mid-term cancellations and will not grant a prorated refund for the remainder of your unused license time. When you cancel, you are only cancelling the next renewal.

    We got totally boned when our renewal notice went out just before a three day weekend. PayPal and our bank sided with TeamViewer. Apparently, someone tried to sue over this shady practice in California and the court also sided with TeamViewer.
    Probably would have dodged this bullet if I had thought to scroll through the TeamViewer subreddit, I went with them because I had positive experiences using the free version for personal use.

    Been using RustDesk for years with great success. I especially appreciate the responsible disclosure banners on the main site and GitHub warning users that they might be on the phone with a scam artist.

    IMO, all the proprietary remote access software (Teamviewer, Ultraviewer, Anydesk, Etc) companies are profiting from and therefore complicit in the use of their software to scam people.

    I never understand the renewal cancellation issue. The company will get the renewal once. If that happens to me I’ll cancel going forward and never work with them again. But if they let me cancel easily I may go back in future.

  • I think when screen recording software (like OBS) request screen recording access, it is an option to create a new virtual screen, in the system dialog when you need to select which window or screen to share. maybe this would help? it could be wasteful with resources, though

    Do you know how wasteful? Is there like an actual overhead when running obs, or is it more like Nvidia shadow play or steams recording? Are you actually recording when you have that active or is it just actually creating a virtual screen?

  • Been using them for years.

    It's completely free, open source and has:

    • Unsupervised (for headless servers) or supervised (helping out relatives) access
    • Easily file transfers
    • Cross-copy paste
    • Identification server (what gives out connection IDs) can be self-hosted or you can use theirs for free
    • Can control PCs from mobile app (though not vice versa apparently they support this now!)
    • Experimental web browser client.

    EDIT:
    I forgot, but it's also much better at compressing video effectively than realVNC, which is what I used to use. Performance and latency remains fairly good even at low bitrate.

    For a little while, I even used to play point and click games remotely with my brother over it. Probably too much latency for an action game though.

    Sorry, just trying to understand. On their site the 'self-hosting' solutions have pricing. Is there something different that is free?

  • I never understand the renewal cancellation issue. The company will get the renewal once. If that happens to me I’ll cancel going forward and never work with them again. But if they let me cancel easily I may go back in future.

    I think the CEOs are playing a game of pass the buck. They only need the current quarter or year to match their predicted profits (line goes up). So they do more and more damage each quarter until the scheme collapses. Then they golden parachute out and a new CEO starts their game (often by firing as many people as possible).

  • This post did not contain any content.

    I recall Linus from LTT had issues with his licenses too, some time ago:
    https://youtu.be/SCRzaGUKEFA

  • Sorry, just trying to understand. On their site the 'self-hosting' solutions have pricing. Is there something different that is free?

    I think it's if you want to have user management. There's some sort of admin console you have to pay for, but I don't use it.

    To be honest I had kind of forgotten it was a thing. If you're using this for a business then you might want to link it to your OIDC (Microsoft account etc.) and therefore pay for those extra features.

    However if you use it to connect to your own devices or those of your friends like you would with TeamViewer (via device IDs and per-device passwords) as I do, you won't have to pay for it.

    Give it a go and see how you get on!

  • Do you know how wasteful? Is there like an actual overhead when running obs, or is it more like Nvidia shadow play or steams recording? Are you actually recording when you have that active or is it just actually creating a virtual screen?

    Technically it is recording for the preview in OBS, which I think goes on even when OBS is not visible, and I assume involves constant copying and downscaling with whatever FPS, but it shouldn't be encoding until you hit record. but if you check the CPU usage of OBS, maybe also GPU with nvtop, you can see how much it affects your hardware.

    I would imagine it's not too bad, but still it would be better if it would let the machine idle as it should.

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    What if I'm an adult and I happen to like Taylor Swift reaction videos damn it?
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    Yeah, of course, it's different, our social justice struggle against hate speech and responsible media versus their fascist propaganda metastases and oligarchy-owned media. No need to think, just call whoever laughs at you delusional.
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    What I'm speaking about is that it should be impossible to do some things. If it's possible, they will be done, and there's nothing you can do about it. To solve the problem of twiddled social media (and moderation used to assert dominance) we need a decentralized system of 90s Web reimagined, and Fediverse doesn't deliver it - if Facebook and Reddit are feudal states, then Fediverse is a confederation of smaller feudal entities. A post, a person, a community, a reaction and a change (by moderator or by the user) should be global entities (with global identifiers, so that the object by id of #0000001a2b3c4d6e7f890 would be the same object today or 10 years later on every server storing it) replicated over a network of servers similarly to Usenet (and to an IRC network, but in an IRC network servers are trusted, so it's not a good example for a global system). Really bad posts (or those by persons with history of posting such) should be banned on server level by everyone. The rest should be moderated by moderator reactions\changes of certain type. Ideally, for pooling of resources and resilience, servers would be separated by types into storage nodes (I think the name says it, FTP servers can do the job, but no need to be limited by it), index nodes (scraping many storage nodes, giving out results in structured format fit for any user representation, say, as a sequence of posts in one community, or like a list of communities found by tag, or ... , and possibly being connected into one DHT for Kademlia-like search, since no single index node will have everything), and (like in torrents?) tracker nodes for these and for identities, I think torrent-like announce-retrieve service is enough - to return a list of storage nodes storing, say, a specified partition (subspace of identifiers of objects, to make looking for something at least possibly efficient), or return a list of index nodes, or return a bunch of certificates and keys for an identity (should be somehow cryptographically connected to the global identifier of a person). So when a storage node comes online, it announces itself to a bunch of such trackers, similarly with index nodes, similarly with a user. One can also have a NOSTR-like service for real-time notifications by users. This way you'd have a global untrusted pooled infrastructure, allowing to replace many platforms. With common data, identities, services. Objects in storage and index services can be, say, in a format including a set of tags and then the body. So a specific application needing to show only data related to it would just search on index services and display only objects with tags of, say, "holo_ns:talk.bullshit.starwars" and "holo_t:post", like a sequence of posts with ability to comment, or maybe it would search objects with tags "holo_name:My 1999-like Star Wars holopage" and "holo_t:page" and display the links like search results in Google, and then clicking on that you'd see something presented like a webpage, except links would lead to global identifiers (or tag expressions interpreted by the particular application, who knows). (An index service may return, say, an array of objects, each with identifier, tags, list of locations on storage nodes where it's found or even bittorrent magnet links, and a free description possibly ; then the user application can unify responses of a few such services to avoid repetitions, maybe sort them, represent them as needed, so on.) The user applications for that common infrastructure can be different at the same time. Some like Facebook, some like ICQ, some like a web browser, some like a newsreader. (Star Wars is not a random reference, my whole habit of imagining tech stuff is from trying to imagine a science fiction world of the future, so yeah, this may seem like passive dreaming and it is.)
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    Same on all counts.