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Delta moves toward eliminating set prices in favor of AI that determines how much you personally will pay for a ticket

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  • Delta has a long-term strategy to boost its profitability by moving away from set fares and toward individualized pricing using AI. The pilot program, which uses AI for 3% of fares, has so far been “amazingly favorable,” the airline said. Privacy advocates fear this will lead to price-gouging, with one consumer advocate comparing the tactic to “hacking our brains.”

    I am assuming this is US only? I used to fly Delta a lot when travelling between Europe and North America.

  • Delta has a long-term strategy to boost its profitability by moving away from set fares and toward individualized pricing using AI. The pilot program, which uses AI for 3% of fares, has so far been “amazingly favorable,” the airline said. Privacy advocates fear this will lead to price-gouging, with one consumer advocate comparing the tactic to “hacking our brains.”

    That is a price fixing scam. It is why businesses are required to print prices. Altering pricing is prejudice and if it is not illegal, someone should suffer justice. This is as old as history itself. Delta is admitting to being a criminal organization. Never support the thieves and bandits stealing and looting. Never fly delta.

  • That is a price fixing scam. It is why businesses are required to print prices. Altering pricing is prejudice and if it is not illegal, someone should suffer justice. This is as old as history itself. Delta is admitting to being a criminal organization. Never support the thieves and bandits stealing and looting. Never fly delta.

    it would be a crime if the consumer protections weren't just rolled back to 1912 two months ago.

  • I was thinking the same thing, considering that I have less money to pay to fly my price should be lower, no? But the article ends on this note:

    Early research on personalized pricing isn’t favorable for the consumer. Consumer Watchdog found that the best deals were offered to the wealthiest customers—with the worst deals given to the poorest people, who are least likely to have other options.

    So basically the opposite of what it should be. I wouldnt mind individualized pricing if it meant Delta was robinhooding with their pricing model, but instead they are effectively using their pricing model to force out poorer consumers. Which makes sense from their perspective I suppose considering they can upsell more shit to people with more money.

    As someone who lives in a top-wealth zipcode (as a working class person) I assume by next year this means I will no longer be able to afford to fly out of town…

    Its starting to make sense why the GOP was working to ban regulation on AI use. This shit is blatantly unethical

    There is no fucking way that that is sustained simply due to the fact that people would BURN THIS PLACE DOWN if companies start doing shit like that. No one has money as it is. I'm not convinced we're not going to burn it down as it is.

    These elites has truly lost the plot and are going so far down the comic book villain lane, they're going to start dying like comic book villains. Dunked in acid, frozen solid, crushed by their exploding submarine, eaten by their own rabid experiments... Who knows, but I'm excited to find out.

  • There is no fucking way that that is sustained simply due to the fact that people would BURN THIS PLACE DOWN if companies start doing shit like that. No one has money as it is. I'm not convinced we're not going to burn it down as it is.

    These elites has truly lost the plot and are going so far down the comic book villain lane, they're going to start dying like comic book villains. Dunked in acid, frozen solid, crushed by their exploding submarine, eaten by their own rabid experiments... Who knows, but I'm excited to find out.

    People will not do anything. They might complain on Lemmy/Reddit/Facebook and then go watch another tiktok

  • That is a price fixing scam. It is why businesses are required to print prices. Altering pricing is prejudice and if it is not illegal, someone should suffer justice. This is as old as history itself. Delta is admitting to being a criminal organization. Never support the thieves and bandits stealing and looting. Never fly delta.

    Problem is that once Delta gets away with it, they'll all start doing it.

  • Delta has a long-term strategy to boost its profitability by moving away from set fares and toward individualized pricing using AI. The pilot program, which uses AI for 3% of fares, has so far been “amazingly favorable,” the airline said. Privacy advocates fear this will lead to price-gouging, with one consumer advocate comparing the tactic to “hacking our brains.”

    How does a AI know whether you're rich or not?

  • How does a AI know whether you're rich or not?

    Welcome to surveillance capitalism buddy

  • Delta has a long-term strategy to boost its profitability by moving away from set fares and toward individualized pricing using AI. The pilot program, which uses AI for 3% of fares, has so far been “amazingly favorable,” the airline said. Privacy advocates fear this will lead to price-gouging, with one consumer advocate comparing the tactic to “hacking our brains.”

    On the one hand we seem to currently have some of the cheapest air tickets the world has ever seen. If you're willing to travel like cattle.

    On the other hand it feels like air travel is now like getting on the city bus and there's some guy vomiting in front of you and a screaming kid pissing on the seat behind you, all the while you're getting herded around like a cow, your stuff is at high risk of getting stolen with no recourse, and the airline is playing mind games about the best time to buy a ticket after sneaking in a bunch of clauses designed to get you to pay more later.

  • Delta has a long-term strategy to boost its profitability by moving away from set fares and toward individualized pricing using AI. The pilot program, which uses AI for 3% of fares, has so far been “amazingly favorable,” the airline said. Privacy advocates fear this will lead to price-gouging, with one consumer advocate comparing the tactic to “hacking our brains.”

    So its gonna run a soft credit check on you and then give you a price?

    You don't even need AI for that, and that'd be waaaaay cheaper to implement than AI.

    ...

    A Delta spokesperson told Fortune the airline “has zero tolerance for discrimination. Our fares are publicly filed and based solely on trip-related factors like advance purchase and cabin class, and we maintain strict safeguards to ensure compliance with federal law.”

    This is horseshit.

    In Economics, the entire concept of setting specific prices for specific market demographics is literally called 'price discrimination.'

    Advance purchase and different seating classes literally are price discrimination, third degree.

    Frequent flyer discounts would be second degree.

    Overall adjusting seat costs per flight based on how full or empty that flight is, is first degree price discrimination.

    ...

    This is like a company that sells chickens saying 'we don't sell chickens.'

    This is just gobsmackingly false, so blatantly so that it is actually funny.

    Airlines entire fucking business models are based on inventing new forms and strategies of price discrimination.

    ...

    What this asshat is saying is only even interpretable as true if what he means is 'we don't directly factor sexuality, age, disability, ethnicity, legally protected classes into our pricing model.'

    They of course do this indirectly by pulling a whole bunch of your meta data and then accurately inferring those things, and then discriminating against you based on that.

    It is laughably easy to get around US discrimination laws in this way, megacorps have been regularly doing this for at least decade now, both when it comes to you as a consumer, and you as a potential employee or renter.

  • How does a AI know whether you're rich or not?

    That’s a field in data science / marketing that’s been active forever… assume that companies at large have a rating of their prospects & customers & ex-customers alike which includes a notion of wealth. Either derived from consumption habits or acquired through data brokers or both usually.

  • That is a price fixing scam. It is why businesses are required to print prices. Altering pricing is prejudice and if it is not illegal, someone should suffer justice. This is as old as history itself. Delta is admitting to being a criminal organization. Never support the thieves and bandits stealing and looting. Never fly delta.

    Businesses in North America also refuse to comply with the EU rules surrounding the display of prices including VAT and unfairly compete with companies in the EU. A consumer cannot know if a company has to pay VAT in the EU or not.

  • How does a AI know whether you're rich or not?

    They buy aggregated data from every other company and organisation in existance. That includes your purchase history and behaviour in great detail. Of course they will also have the data of your relatives and friends, which they will take in to account.

  • Sooo... If you're broke, does it give you low prices vs someone who is rich?

    Kidding, kidding. We all know they're going to be fucking the lower and middle income brackets hard as hell with this. As if we weren't already being milked dry, now they want to milk the very blood out of us.

    My question is: What the fuck is the endgame? This shit isn't sustainable. Used to be that most companies were content with steady profits. The last 40+ years has shown us that simply generating a profit isn't enough, the profits must be constantly going even higher every quarter. But again, this isn't realistic or sustainable. So why the fuck has the entire world agreed to condone and enable this pathway that is ultimately doomed?

    The endgame is that nobody has money and companies go bankrupt. The end.

  • How does a AI know whether you're rich or not?

    Credit check.

  • So its gonna run a soft credit check on you and then give you a price?

    You don't even need AI for that, and that'd be waaaaay cheaper to implement than AI.

    ...

    A Delta spokesperson told Fortune the airline “has zero tolerance for discrimination. Our fares are publicly filed and based solely on trip-related factors like advance purchase and cabin class, and we maintain strict safeguards to ensure compliance with federal law.”

    This is horseshit.

    In Economics, the entire concept of setting specific prices for specific market demographics is literally called 'price discrimination.'

    Advance purchase and different seating classes literally are price discrimination, third degree.

    Frequent flyer discounts would be second degree.

    Overall adjusting seat costs per flight based on how full or empty that flight is, is first degree price discrimination.

    ...

    This is like a company that sells chickens saying 'we don't sell chickens.'

    This is just gobsmackingly false, so blatantly so that it is actually funny.

    Airlines entire fucking business models are based on inventing new forms and strategies of price discrimination.

    ...

    What this asshat is saying is only even interpretable as true if what he means is 'we don't directly factor sexuality, age, disability, ethnicity, legally protected classes into our pricing model.'

    They of course do this indirectly by pulling a whole bunch of your meta data and then accurately inferring those things, and then discriminating against you based on that.

    It is laughably easy to get around US discrimination laws in this way, megacorps have been regularly doing this for at least decade now, both when it comes to you as a consumer, and you as a potential employee or renter.

    It's only "funny" if they don't get away with it.

    Otherwise, it's just more depressing shit to throw on the pile

  • There is no fucking way that that is sustained simply due to the fact that people would BURN THIS PLACE DOWN if companies start doing shit like that. No one has money as it is. I'm not convinced we're not going to burn it down as it is.

    These elites has truly lost the plot and are going so far down the comic book villain lane, they're going to start dying like comic book villains. Dunked in acid, frozen solid, crushed by their exploding submarine, eaten by their own rabid experiments... Who knows, but I'm excited to find out.

    people would BURN THIS PLACE DOWN if companies start doing shit like that.

    Based on what? People will not do shit.

  • Delta has a long-term strategy to boost its profitability by moving away from set fares and toward individualized pricing using AI. The pilot program, which uses AI for 3% of fares, has so far been “amazingly favorable,” the airline said. Privacy advocates fear this will lead to price-gouging, with one consumer advocate comparing the tactic to “hacking our brains.”

    Sounds illegal or certainly should be. I'm confident nothing will be done to stop them though. Frightening given I believe this to be one of the least evil US airlines.

  • Delta has a long-term strategy to boost its profitability by moving away from set fares and toward individualized pricing using AI. The pilot program, which uses AI for 3% of fares, has so far been “amazingly favorable,” the airline said. Privacy advocates fear this will lead to price-gouging, with one consumer advocate comparing the tactic to “hacking our brains.”

    When at school, I was being told this is illegal. Public offering and all that.

    That is, I wouldn't mind with something like ancap in place (to preserve things like competition and privacy), but I see no good things from ancap being implemented anywhere, while the bad things seem to not be meeting any resistance at all.

    So, 1) how's this legal, 2) ... oh, have read in the comments that it's still not. Thanks.

  • people would BURN THIS PLACE DOWN if companies start doing shit like that.

    Based on what? People will not do shit.

    Based on them literally starving. This is a deranged idea that will infect every aspect of your life if you let it. And when it does, people will starve. There will be violence. That's my point.

    They may abuse us and torture us, but they are psychopathic about it that they are not leaving any bread of circuses. When those end, the top dies. That's how society works throughout history.

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