Bank forced to rehire workers after lying about chatbot productivity: Australia’s biggest bank regrets messy rush to replace staff with chatbots.
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cross-posted from: https://programming.dev/post/36092597
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cross-posted from: https://programming.dev/post/36092597
Any CEO who says AI would replace staff is pandering to short-term investors.
They're not a long-term visionary. -
Any CEO who says AI would replace staff is pandering to short-term investors.
They're not a long-term visionary.[This comment has been deleted by an automated system]
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cross-posted from: https://programming.dev/post/36092597
Leave it to the banks to be the real
saltscum of the earth -
Leave it to the banks to be the real
saltscum of the earth“It’s just numbers! How difficult can it be!”
“How many b’s are in the word Blueberry?”
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Leave it to the banks to be the real
saltscum of the earthWell... Considering that salt renders soil infertile... Not that far off frankly
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We're like family!
... and we'll just go buy some cigarettes now.
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There will be massive wave of this soon coming to all these asshats who thought "AI" was going to make them more profits. Same shit happened in 90's with off shoring, then again in the 2010's. This is just another dumbass play that will backfire on these profit greedy assholes.
100% agree - we're in the classic Gartner hype cycle where execs jump on tech without understanding it, then reality hits when the tech isn't magicaly ready yet for what they imagned.
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There will be massive wave of this soon coming to all these asshats who thought "AI" was going to make them more profits. Same shit happened in 90's with off shoring, then again in the 2010's. This is just another dumbass play that will backfire on these profit greedy assholes.
The only way most companies should really be utilizing AI, if at all, should be automating repetitive, well-defined, internal processes so Bob from accounting can go do something actually productive, instead of merging the same 5 excel sheets every day. Attempting to automate the customer interacting side of things with a cold, unthinking, and easily manipulated machine is so insane.
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cross-posted from: https://programming.dev/post/36092597
CommBank winning the Big 4's race to the bottom yet again? The only thing that surprises me about this is that people still bank with them when credit unions and building societies exist
(The only exception would be international students, backpackers and working holidaymakers, because I hear CommBank's probably the easiest institution for foreign nationals to set up an account.)
