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Dukascopy Bank terminated my account without clear reason – wrong intermediary bank, no support, and questionable staff behavior

Technology
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  • I’m a Saudi client and recently tried to fund my Dukascopy account through an international transfer.

    Dukascopy provided incorrect intermediary bank details and never gave me the correct information, even after I asked multiple times.

    Then, without any explanation, they suddenly decided to end my relationship with the bank — no reason, no warning, no proper response.

    One staff member, Sami Aouijan, seemed to misuse his position and pushed for the account closure without justification. He refused to provide any solution, no card, and no proper banking support.

    This behavior raises serious concerns about internal misconduct or discrimination.

    If you’ve had similar experiences or care about ethical treatment in fintech, please upvote.

    We deserve answers, not silence.

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  • I’m a Saudi client and recently tried to fund my Dukascopy account through an international transfer.

    Dukascopy provided incorrect intermediary bank details and never gave me the correct information, even after I asked multiple times.

    Then, without any explanation, they suddenly decided to end my relationship with the bank — no reason, no warning, no proper response.

    One staff member, Sami Aouijan, seemed to misuse his position and pushed for the account closure without justification. He refused to provide any solution, no card, and no proper banking support.

    This behavior raises serious concerns about internal misconduct or discrimination.

    If you’ve had similar experiences or care about ethical treatment in fintech, please upvote.

    We deserve answers, not silence.

    Link Preview Image

    Why did you create an account just to leave a whining review on the technology sub on Lemmy? Literally no one cares.

  • I’m a Saudi client and recently tried to fund my Dukascopy account through an international transfer.

    Dukascopy provided incorrect intermediary bank details and never gave me the correct information, even after I asked multiple times.

    Then, without any explanation, they suddenly decided to end my relationship with the bank — no reason, no warning, no proper response.

    One staff member, Sami Aouijan, seemed to misuse his position and pushed for the account closure without justification. He refused to provide any solution, no card, and no proper banking support.

    This behavior raises serious concerns about internal misconduct or discrimination.

    If you’ve had similar experiences or care about ethical treatment in fintech, please upvote.

    We deserve answers, not silence.

    Link Preview Image

    It’s the image

  • I’m a Saudi client and recently tried to fund my Dukascopy account through an international transfer.

    Dukascopy provided incorrect intermediary bank details and never gave me the correct information, even after I asked multiple times.

    Then, without any explanation, they suddenly decided to end my relationship with the bank — no reason, no warning, no proper response.

    One staff member, Sami Aouijan, seemed to misuse his position and pushed for the account closure without justification. He refused to provide any solution, no card, and no proper banking support.

    This behavior raises serious concerns about internal misconduct or discrimination.

    If you’ve had similar experiences or care about ethical treatment in fintech, please upvote.

    We deserve answers, not silence.

    Link Preview Image

    Corporations don't care about people. This bank doesn't care about you. Banks care for no one but themselves.

  • time to switch to DeltaChat 😁

    Technology technology
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    engywuck@lemm.eeE
    The point is... (almost) nobody is going to do that. Ask a layman what a SMTP is.
  • 28 Stimmen
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    J
    Just keep in mind they are considered a crime in the US and can be located. Use with caution.
  • Uber, Lyft oppose some bills that aim to prevent assaults during rides

    Technology technology
    12
    94 Stimmen
    12 Beiträge
    9 Aufrufe
    F
    California is not Colorado nor is it federal No shit, did you even read my comment? Regulations already exist in every state that ride share companies operate in, including any state where taxis operate. People are already not supposed to sexually assault their passengers. Will adding another regulation saying they shouldn’t do that, even when one already exists, suddenly stop it from happening? No. Have you even looked at the regulations in Colorado for ride share drivers and companies? I’m guessing not. Here are the ones that were made in 2014: https://law.justia.com/codes/colorado/2021/title-40/article-10-1/part-6/section-40-10-1-605/#%3A~%3Atext=§+40-10.1-605.+Operational+Requirements+A+driver+shall+not%2Ca+ride%2C+otherwise+known+as+a+“street+hail”. Here’s just one little but relevant section: Before a person is permitted to act as a driver through use of a transportation network company's digital network, the person shall: Obtain a criminal history record check pursuant to the procedures set forth in section 40-10.1-110 as supplemented by the commission's rules promulgated under section 40-10.1-110 or through a privately administered national criminal history record check, including the national sex offender database; and If a privately administered national criminal history record check is used, provide a copy of the criminal history record check to the transportation network company. A driver shall obtain a criminal history record check in accordance with subparagraph (I) of paragraph (a) of this subsection (3) every five years while serving as a driver. A person who has been convicted of or pled guilty or nolo contendere to driving under the influence of drugs or alcohol in the previous seven years before applying to become a driver shall not serve as a driver. If the criminal history record check reveals that the person has ever been convicted of or pled guilty or nolo contendere to any of the following felony offenses, the person shall not serve as a driver: (c) (I) A person who has been convicted of or pled guilty or nolo contendere to driving under the influence of drugs or alcohol in the previous seven years before applying to become a driver shall not serve as a driver. If the criminal history record check reveals that the person has ever been convicted of or pled guilty or nolo contendere to any of the following felony offenses, the person shall not serve as a driver: An offense involving fraud, as described in article 5 of title 18, C.R.S.; An offense involving unlawful sexual behavior, as defined in section 16-22-102 (9), C.R.S.; An offense against property, as described in article 4 of title 18, C.R.S.; or A crime of violence, as described in section 18-1.3-406, C.R.S. A person who has been convicted of a comparable offense to the offenses listed in subparagraph (I) of this paragraph (c) in another state or in the United States shall not serve as a driver. A transportation network company or a third party shall retain true and accurate results of the criminal history record check for each driver that provides services for the transportation network company for at least five years after the criminal history record check was conducted. A person who has, within the immediately preceding five years, been convicted of or pled guilty or nolo contendere to a felony shall not serve as a driver. Before permitting an individual to act as a driver on its digital network, a transportation network company shall obtain and review a driving history research report for the individual. An individual with the following moving violations shall not serve as a driver: More than three moving violations in the three-year period preceding the individual's application to serve as a driver; or A major moving violation in the three-year period preceding the individual's application to serve as a driver, whether committed in this state, another state, or the United States, including vehicular eluding, as described in section 18-9-116.5, C.R.S., reckless driving, as described in section 42-4-1401, C.R.S., and driving under restraint, as described in section 42-2-138, C.R.S. A transportation network company or a third party shall retain true and accurate results of the driving history research report for each driver that provides services for the transportation network company for at least three years. So all sorts of criminal history, driving record, etc checks have been required since 2014. Colorado were actually the first state in the USA to implement rules like this for ride share companies lol.
  • 144 Stimmen
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    14 Aufrufe
    B
    I know there decent alternatives to SalesForce, but I’m not sure what you’d replace Slack with. Teams is far worse in every conceivable way and I’m not sure if there’s anything else out there that isn’t already speeding down the enshittification highway.
  • Trump Taps Palantir to Compile Data on Americans

    Technology technology
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    M
    Well if they're collating data, not that difficult to add a new table for gun ownership.
  • 479 Stimmen
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    douglasg14b@lemmy.worldD
    Did I say that it did? No? Then why the rhetorical question for something that I never stated? Now that we're past that, I'm not sure if I think it's okay, but I at least recognize that it's normalized within society. And has been for like 70+ years now. The problem happens with how the data is used, and particularly abused. If you walk into my store, you expect that I am monitoring you. You expect that you are on camera and that your shopping patterns, like all foot traffic, are probably being analyzed and aggregated. What you buy is tracked, at least in aggregate, by default really, that's just volume tracking and prediction. Suffice to say that broad customer behavior analysis has been a thing for a couple generations now, at least. When you go to a website, why would you think that it is not keeping track of where you go and what you click on in the same manner? Now that I've stated that I do want to say that the real problems that we experience come in with how this data is misused out of what it's scope should be. And that we should have strong regulatory agencies forcing compliance of how this data is used and enforcing the right to privacy for people that want it removed.
  • 11 Stimmen
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    E
    No, just laminated ones. Closed at one end. Easy enough to make or buy. You can even improvise the propellant.
  • 1 Stimmen
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    N
    that's probably not true. I imagine it was someone trying to harm the guy. a hilarious prank