Hertz' AI System That Scans for "Damage" on Rental Cars Is Turning Into an Epic Disaster
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I recently used Avis, they were totally cromulent.
I used Avis in a different state for a short car rental and they sent me a hefty bill for some kind of damage below the vehicle a couple months after returning it.
I refused to pay and will refuse to use them ever again. Your mileage may vary.
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The term AI itself is a shifting of goalposts. What was AI 50 years ago* is now AGI, so we can call this shit AI though it's nothing of the sort. And everybody's falling for the hype: governments, militaries, police forces, care providers, hospitals... not to speak of the insane amounts of energy & resources this wastes, and other highly problematic, erm, problems. What a fucking disaster.
If it wasn't for those huge caveats I'd be all for it. Use it for what it can do (which isn't all that much), research it. But don't fall for the shit some tech bro envisions for us.
* tbf fucking around with that term probably isn't a new thing either, and science itself is divided on how to define it.
It's pretty clear your understanding of the history of computer science comes from Star Wars.
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I've had a lot of good recent experiences with Enterprise (in the US). There's some interesting services like Turo, but I can't bring myself to try it yet. Weirdly too personal being other people's cars.
Enterprise and Alamo is owned by the same family which means they aren’t beholden to public shareholders. Usually this means the company is ran better and not as haphazardly as public ones tend to be.
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Sounds like that shit with dodgy smoking detection in a hotel from last week..
Yup intentionally using dogy tools to extract more money from people under false pretenses, at this point I'm boycotting any company that claims to use AI, fuck em all
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No. Shit.
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It's also the other way around. What was called AI in the past is now called bots. Simple algorithms that approximate the appearance of intelligence like even the earliest chess engines, for instance, were also called AI.
And all those uses are correct, because AI is a broad field. We should just use the more specific terms these days though: machine learning, LLM, Bayesian networks, etc.
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I use an app called GoMore in some places in Europe that allows you to rent cars from other peers. The rental process is cheaper and faster--everything is done through the app--and you avoid these shady corpo practices.
Turo is probably the closest equivalent in the US
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I've had a lot of good recent experiences with Enterprise (in the US). There's some interesting services like Turo, but I can't bring myself to try it yet. Weirdly too personal being other people's cars.
I imagine Turo is now very similar to AirBnB in most areas, as in these are dedicated rentals, just owned by individuals instead of chains.
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I recently used Avis, they were totally cromulent.
Avis is terrible.
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very often, the storebrand is usually a namebrand product with a different wrapper.
Sometimes it's made with lower quality ingredients at the same factory, sometimes it's equivalent.
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Yea, it's usually the nicer packaged, higher priced products that make dumb consumers feel like they're buying something better.
But sometimes the nicer packaged product is better, it depends on the product.
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You mean an LLM that doesn't have the ability to understand context fails to make decisions that require context to do properly? Shocking /s
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I use an app called GoMore in some places in Europe that allows you to rent cars from other peers. The rental process is cheaper and faster--everything is done through the app--and you avoid these shady corpo practices.
In the US, Turo is basically that.
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The term AI itself is a shifting of goalposts. What was AI 50 years ago* is now AGI, so we can call this shit AI though it's nothing of the sort. And everybody's falling for the hype: governments, militaries, police forces, care providers, hospitals... not to speak of the insane amounts of energy & resources this wastes, and other highly problematic, erm, problems. What a fucking disaster.
If it wasn't for those huge caveats I'd be all for it. Use it for what it can do (which isn't all that much), research it. But don't fall for the shit some tech bro envisions for us.
* tbf fucking around with that term probably isn't a new thing either, and science itself is divided on how to define it.
What was AI 50 years ago is now AGI,
You’re not wrong, but that’s also a bit misleading. “AI” is all-encompassing while terms like AGI and ASI are subsets. From the 1950s onward AI was expected to evolve quickly as computing evolved, that never happened. Instead, AI mostly topped out with decision trees, like those used for AI in videogames. ML pried the field back open, but not in the ways we expected.
AGI and ASI were coined in the early 2000s to set apart the goal of human-level intelligence from other kinds of AI like videogame AI. This is a natural result of the field advancing in unexpected, divergent directions. It’s not meant to move the goal post, but to clarify future goals against past progress.
It is entirely possible that we develop multiple approaches to AGI that necessitate new terminology to differentiate them. It’s the nature of all evolution, including technology and language.
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I wonder what a credit card dispute would result in here. Underutilized feature when businesses pull shady shit. Think I've had 6 or so disputes over the years, never failed.
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Hertz is a ripoff and a hassle and little else
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It's also the other way around. What was called AI in the past is now called bots. Simple algorithms that approximate the appearance of intelligence like even the earliest chess engines, for instance, were also called AI.
True! I was refering to some stricltly scientific definitions but of course there's always been popular/broader ones.
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Sounds like they want to lose those customers.
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I wonder what a credit card dispute would result in here. Underutilized feature when businesses pull shady shit. Think I've had 6 or so disputes over the years, never failed.
Too many people these days don't use or have access to credit cards for services like this. Many people I know only use bank debit cards, or worse, use the debit preloaded cash cards issued by their employers' payroll service provider.
Credit cards motivate banks to help you, because if you won't pay, and the business doesn't pay, the bank has to take the hit.
Debit cards will work as well if your bank values it's reputation - but not all banks do.
And I would not trust a preloaded card provider to assist. You are neither their business partner nor their customer and that puts your interests at the bottom of a very long list. You have to hope some law is on your side or that your issue is so trivial that resolving it is more cost effective then dealing with you.
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Too many people these days don't use or have access to credit cards for services like this. Many people I know only use bank debit cards, or worse, use the debit preloaded cash cards issued by their employers' payroll service provider.
Credit cards motivate banks to help you, because if you won't pay, and the business doesn't pay, the bank has to take the hit.
Debit cards will work as well if your bank values it's reputation - but not all banks do.
And I would not trust a preloaded card provider to assist. You are neither their business partner nor their customer and that puts your interests at the bottom of a very long list. You have to hope some law is on your side or that your issue is so trivial that resolving it is more cost effective then dealing with you.
I don't understand how this works out badly for the person using a debit card. You pay for the vehicle and if they try to make you pay more you ask for proof and if you don't get it you walk away.
Or do they require a collateral fee when renting?
