Companies That Tried to Save Money With AI Are Now Spending a Fortune Hiring People to Fix Its Mistakes
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The line demands you cut costs but also increase service.
The line demands it go up. It doesn't care how you get there. In many cases, decreasing service while also cutting costs is the way to do it so long as line goes up.
See: enshittification
Absolutely. I should have used the term productivity rather than service. Lack of caffeine had blunted my vocabulary. In essence: more output for less work. Output in this case is profit.
Enshitification is, in essence, the push beyond diminishing returns into the 'lossy' space ... sacrificing a for b. The end result is an increasingly shitty experience.
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As someone who has been a consultant/freelance dev for over 20 years now this is true. Lately I've been getting offers and contacts from places to essentially clean up the mess from LLMs/AI.
A lot of is pretty bad. It's a mess. But like I said I've been at it for awhile and I've seen this before when companies were offshoring anything and everything to India and surprise, surprise, they didn't learn anything. It's literally the exact same thing. Instead of an Indian guy that claims they know everything and will work for peanuts, it's AI pretty much stating the same shit.
I've been getting so many requests for gigs I've been hitting up random out of work devs on linkedin in my city and referring the jobs to them. I've burned through all my contacts that now I'm just reaching out to absolute strangers to get them work.
yes it's that bad (well bad for companies, it's fantastic for developers.)
Sounds like you need to start a company and per diem staff.
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Companies with stupid leaders deserve to fail.
Well what ends up happening is some company will have a CEO.
He'll make all the stupid decisions. But they're only stupid from everybody ELSES perspective.
From his perspective, he uses AI, tanks the companies future in the chase of large short term stock gains. Then he gives himself a huge bonus, leaves the company, gets hired somewhere else, and gets to say "See how that company is failing without me? That's because I bring value to the brand."
So he gets hired at the neeeext place, meanwhile that first company is failing because of the actions of a CEO no longer employed there, and whom bailed because he knew what was coming.
These actions aren't stupid. They're plotted corruption for the benefit of one.
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A lot of bosses think developers’ entire job is just churning out code when it’s actually like 50% coding and 50% listening to stakeholders, planning, collaborating with designers, etc.
A lot of leadership is incompetent. In a reasonable, just, world they would not be in these decision making positions.
Verbose blogger Ed Zitron wrote about this. He called them "Business Idiots": https://www.wheresyoured.at/the-era-of-the-business-idiot/
I just watched an interview of Karen Hao and she mentioned something along the lines of executives being oversold AI as something to replace everyone instead of something that should exist alongside people to help them, and they believe it.
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This 1000x. I am a PHP developer, I found out about two months ago that the AI assistant is included in my Jetbrains subscription (All pack, it was a separate thing before). And recently found about Junie, their AI agent that has deep thinking (or whatever the hell it is called). I tried it the same day to refactor part of my test that had to migrated to stop using a deprecated function call.
To my surprise, it required only very minor changes, but what would've taken me about 3 hours was done in half an hour. What I also liked was that it actually asked if it can run a terminal command to verify thr test results and it went back and fixed a broken test or two.
Finally I have faith in AI being useful to programmers.
For a test, I took our dev exam (for potential candidates) and just sent it to see what it does just based on the document, and besides a few mistakes it even used modern tools and not some 5 year old stuff (like PSR standards) and implemented core systems by itself using well known interfaces (from said PSRs). I asked it to change Dependency Injection to use Symfony DI instead of the self-made thing, and it worked flawlessly.
Of course, the code has to be reviewed or heavily specified to make sure it does what it is told to, but all in all it doesn't look like just a gimmick anymore.
Absolutely, this matches my experience. I think this is also the experience of most coders who willingly use AI. I feel bad for the people who are forced to use it by their companies. And those who are laid off because of C-levels who think AI is capable of replacing an experienced coder.
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Retired dev here, I'm curious about the nature of "the mess". Is it buggy AI-generated code that got into production? I know an active dev who uses ChatGTP every day, says it saves him a hell of a lot of work. What he does sounds like "vibe coding". If you're using AI for grunt work and keep a human is in the workflow to verify the code, I don't see how it would differ from junior devs working under a senior. Have some companies been using poorly managed all-AI tools or what? Sorry for the long question.
An example from work a few weeks ago. I fixed some vibe coded UI code that had made it to prod. The layout of the UI was basically just meant to be an easy overview of information relevant to an item. The LLM had done everything right except it assumed a weird mix of tailwind and bootstrap, mixing and matching css classes from both. After I implemented the classes myself it went from a single column view to grids and nested grids grouping the data intuitively.
I talked with the dev who implemented it, and basically it was just something quickly cobbled together with AI until it was passable. The AI had added a lot of extra that served no function and that didn’t conform to a single css framework, but looked like it could. For months noone questioned it despite talk about that part of the UI needing a facelift.I don’t know how representative it is, but about half the time I’m thoroughly confused about a piece of code and why it was written the way it was, the answer has turned out to be AI. And unlike when a developer wrote it, there rarely is any reason to have written it the weird way.
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As someone who has been a consultant/freelance dev for over 20 years now this is true. Lately I've been getting offers and contacts from places to essentially clean up the mess from LLMs/AI.
A lot of is pretty bad. It's a mess. But like I said I've been at it for awhile and I've seen this before when companies were offshoring anything and everything to India and surprise, surprise, they didn't learn anything. It's literally the exact same thing. Instead of an Indian guy that claims they know everything and will work for peanuts, it's AI pretty much stating the same shit.
I've been getting so many requests for gigs I've been hitting up random out of work devs on linkedin in my city and referring the jobs to them. I've burned through all my contacts that now I'm just reaching out to absolute strangers to get them work.
yes it's that bad (well bad for companies, it's fantastic for developers.)
Send them my way! I'm freelance currently and good at cleaning up that kind of stuff
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a negative times a negative is a positive?
More like 0.10 + 0.05 = 0.20, in this case.
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Absolutely. I should have used the term productivity rather than service. Lack of caffeine had blunted my vocabulary. In essence: more output for less work. Output in this case is profit.
Enshitification is, in essence, the push beyond diminishing returns into the 'lossy' space ... sacrificing a for b. The end result is an increasingly shitty experience.
I think what makes enshittification is "give users less and charge more". It's about returning shareholder value instead of customer value.
Netflix is a great example. They have pulled back on content, made password sharing more challenging, and increased cost. They still report increases in paying users.
They've done the math. They know they can take lost in users because they know they'll make up for it. That's the sad part in all of this.
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I was a frontend developer and UI/UX designer that specialized in JavaScript and Typescript with emphasis on React. I'm learning Python for Flask. I'm skipping meals so I can afford Udemy courses then AWS certifications. I don't enjoy any of this and I'm falling apart.
Hey there. Of course, I am in no position to say "do this, and it will be all right", but I will say that if there is any other way to live that won't put this kind of load on you - do it. You being happier is way way more needed in this world than you getting those certificates
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More like 0.10 + 0.05 = 0.20, in this case.
To be fair, 0.2 + 0.1 = 0.30000000000000004
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Practically negligible then...
However how the heck have you all been using stack exchange? My questions are typically something along the lines of:
"How to use a numpy mask with pandas dataframes"
Not something that gives me 50 lines of code.
Oh, yeah. But I assumed that's how competent coders use chatgpt. For edge cases and boilerplate.
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This is a slap in the face to the American people and it’s disgusting that our DOJ is protecting pedophiles
Bitch you ELECTED A PEDOPHILE
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Ah so AI does create jobs, it’s the Zorg logic
Pretty damn good jobs too, tbh.
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An example from work a few weeks ago. I fixed some vibe coded UI code that had made it to prod. The layout of the UI was basically just meant to be an easy overview of information relevant to an item. The LLM had done everything right except it assumed a weird mix of tailwind and bootstrap, mixing and matching css classes from both. After I implemented the classes myself it went from a single column view to grids and nested grids grouping the data intuitively.
I talked with the dev who implemented it, and basically it was just something quickly cobbled together with AI until it was passable. The AI had added a lot of extra that served no function and that didn’t conform to a single css framework, but looked like it could. For months noone questioned it despite talk about that part of the UI needing a facelift.I don’t know how representative it is, but about half the time I’m thoroughly confused about a piece of code and why it was written the way it was, the answer has turned out to be AI. And unlike when a developer wrote it, there rarely is any reason to have written it the weird way.
TBH that sounds like a lot of code I've seen from outsourcing companies in India. Their typical approach is to copy an existing program, module, web page or whatever and modify it as quickly as possible to turn it into what's needed. The result is often a mishmash of irrelevant code, giant data queries that happen to retrieve some field that's needed along with a ton of unnecessary crap, mixing frameworks, etc.
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I think what makes enshittification is "give users less and charge more". It's about returning shareholder value instead of customer value.
Netflix is a great example. They have pulled back on content, made password sharing more challenging, and increased cost. They still report increases in paying users.
They've done the math. They know they can take lost in users because they know they'll make up for it. That's the sad part in all of this.
They've done the math. They know they can take lost in users because they know they'll make up for it. That's the sad part in all of this.
They really haven't taken massive hits because we are creatures of habit: it's more convenient to hang around even if we know we're getting ripped off. There is a conversion rate - but it's low enough where clearly they believe the market will bear more abuse.
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Let them burn.
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To be fair, 0.2 + 0.1 = 0.30000000000000004
That's what happens when you have Intel inside ;o)
(Yes, yes, I know, it's the whole binary based floating point thing, not just Intel, although my Atari 800 BASIC interpreter implemented floating point in BCD, so it didn't have that issue.)
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Well what ends up happening is some company will have a CEO.
He'll make all the stupid decisions. But they're only stupid from everybody ELSES perspective.
From his perspective, he uses AI, tanks the companies future in the chase of large short term stock gains. Then he gives himself a huge bonus, leaves the company, gets hired somewhere else, and gets to say "See how that company is failing without me? That's because I bring value to the brand."
So he gets hired at the neeeext place, meanwhile that first company is failing because of the actions of a CEO no longer employed there, and whom bailed because he knew what was coming.
These actions aren't stupid. They're plotted corruption for the benefit of one.
What's really stupid about this cycle is that some of these fail-upward executives genuinely believe the crap they're spewing. Weirdly, I think I respect the grifting executives more
Edit: by grifting executives, I mean the ones who participate in that cycle you describe, and are aware of the harms they cause in their wake, but don't care because they've gotten good at knowing when to skip out
