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Duolingo CEO tries to walk back AI-first comments, fails

Technology
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  • In another thread someone told me you can buy gems or something to keep your streak going.

    That would've made me uninstall long before his comments.

    It's worse than that.

    Yes, you can pay for a streak freeze. If you don't, you'll probably find that you were given one for free anyhow. You'd have wasted your gems.

    Yes, you can pay to undo a streak loss. It's more than paying for a freeze.

    It'll give you multiple chances to pay for all that, too. If you're out for days and then come back, you can pay to fix your streak.

    What is the point of a streak if you can just buy your way back to it?

    Also, I had paid for the last couple years, which (IIRC) includes free streak freezes. It still asked if I want to pay for them. I'd say no, and find I had one anyhow, or a friend had miraculously given me one.

    But during the last year (365 days) my streak was actually only at 190 or so because I'd used so many streak freezes that I got for free. I wasn't even trying to keep my streak.

    When I finally let my streak die, the icon started trying to guilt trip me into coming back with horrible icons of Duo being sad, heartbroken, or even dead.

    The constant mental manipulation that was well beyond what gamification should ever be was what finally drove me to just quit playing altogether. I had already canceled my sub long ago, but I'm not even going to use the remainder of this year I've already paid for.

  • The old tree system was much better, it allowed you to mix exercises from different topics. The new path system locks you into one topic until you know all the sentences by rote.

    They changed that a couple years ago, right? I think that was when I quit.

  • How do these people become CEOs they're as thick as several short planks nailed together.

    Firstly every single company that has tried to replace its employees with AI has always ended up having issues. Secondly even if that wasn't the case, people are not going to be happy about it so it's not something you should brag publicly about.

    If you're going to replace all of your employees with AI just do it quietly, that way if it fails it's not a public failure, and if it succeeds (it won't) then you talk about it.

    Intelligence has nothing to do with success. These people are born into wealth, are wealth-adjacent, or are expert ass-kissers.

  • "Freezing" your streak is just silly, even if they offer it for free. Is this just for online clout, so you can brag (falsely) to others how long you haven't broken a streak?

    If an alcoholic goes 10 years without drinking, then has a beer, the streak is broken. Doesn't mean you can't recover and improve, but it is what it is. It's dishonest to pretend it didn't happen, especially if you're comparing yourself to others...

    Really comparing missing a day of a language learning app to alcoholism recovery?

    Your streak doesn't go up on days you use a freeze.

  • “AI is creating uncertainty for all of us, and we can respond to this with fear or curiosity. I’ve always encouraged our team to embrace new technology (that’s why we originally built for mobile instead of desktop), and we are taking that same approach with AI. By understanding the capabilities and limitations of AI now, we can stay ahead of it and remain in control of our own product and our mission,” writes von Ahn.

    Now please explain in more detail how this advice should be followed, practically, by someone you just fired because AI was cheaper. Give examples of how they can "stay ahead of it" so as to "remain in control of the product and mission" they are no longer employed to work on. How should they "embrace" this transition and "respond with curiosity" to no being newly unable to afford food or rent? "Uncertainty for all of us" my ass.

    The former employees are now curious about how they will pay rent and eat, so there’s that.

  • What I'd wonder is why it's such massive expensive for Duolingo to hire 2 or 3 people to cover a language anyway. Presumably most of the work is contractual - hire somebody competent to produce a course, get somebody to say the lines, refine the course based on feed back and that's mostly it.

    Terminal MBA brain

    • Following backlash to statements that Duolingo will be AI-first, threatening jobs in the process, CEO Luis von Ahn has tried to walk back his statement.
    • Unfortunately, the CEO doesn’t walk back any of the key points he originally outlined, choosing instead to try, and fail to placate the maddening crowd.
    • Unfortunately the PR team may soon be replaced by AI as this latest statement has done anything but instil confidence in the firm’s users.

    There should be a federated system for blocking IP ranges that other server operators within a chain of trust have already identified as belonging to crawlers. A bit like fediseer.com, but possibly more decentralized.

    (Here’s another advantage of Markov chain maze generators like Nepenthes: Even when crawlers recognize that they have been served garbage and they delete it, one still has obtained highly reliable evidence that the requesting IPs are crawlers.)

    Also, whenever one is only partially confident in a classification of an IP range as a crawler, instead of blocking it outright one can serve proof-of-works tasks (à la Anubis) with a complexity proportional to that confidence. This could also be useful in order to keep crawlers somewhat in the dark about whether they’ve been put on a blacklist.

  • Really comparing missing a day of a language learning app to alcoholism recovery?

    Your streak doesn't go up on days you use a freeze.

    No? It was a comparison of the streak, not the subject of the streak. That was just an example. My point remains. Unless you can literally stop time, the streak died. It's okay that it did, but why pretend it didn't?

  • How do these people become CEOs they're as thick as several short planks nailed together.

    Firstly every single company that has tried to replace its employees with AI has always ended up having issues. Secondly even if that wasn't the case, people are not going to be happy about it so it's not something you should brag publicly about.

    If you're going to replace all of your employees with AI just do it quietly, that way if it fails it's not a public failure, and if it succeeds (it won't) then you talk about it.

    People who are smart in one or two domains often overestimate how smart they are in other domains. They develop a mental model, confirm it quickly, and never re-asses it.

    The issue with AI, is we're probably hitting our first real S curve with the current technology's performance but a lot of people who bet big are only see the exponential part and assuming there won't be a level off, or that the level of is far away.

    There is no Moore's law for AI.

  • No? It was a comparison of the streak, not the subject of the streak. That was just an example. My point remains. Unless you can literally stop time, the streak died. It's okay that it did, but why pretend it didn't?

    If you can't see why someone might have a different criteria for a streak in days without alcohol as a recovering addict and days in usage of a learning application I can't help you.

    • Following backlash to statements that Duolingo will be AI-first, threatening jobs in the process, CEO Luis von Ahn has tried to walk back his statement.
    • Unfortunately, the CEO doesn’t walk back any of the key points he originally outlined, choosing instead to try, and fail to placate the maddening crowd.
    • Unfortunately the PR team may soon be replaced by AI as this latest statement has done anything but instil confidence in the firm’s users.

  • How do these people become CEOs they're as thick as several short planks nailed together.

    Firstly every single company that has tried to replace its employees with AI has always ended up having issues. Secondly even if that wasn't the case, people are not going to be happy about it so it's not something you should brag publicly about.

    If you're going to replace all of your employees with AI just do it quietly, that way if it fails it's not a public failure, and if it succeeds (it won't) then you talk about it.

    How do these people become CEOs they’re as thick as several short planks nailed together.

    Being a CEO has absolutely nothing to do with intelligence, I guarantee you that Duolingo has employees who are far more intelligent than the CEO.

  • You're just pretending you are doing something useful with your life instead of just slaving away at your job enriching others.

    /s, obviously. What a wild take they have.

    You had me to the /s, NGL

  • What I'd wonder is why it's such massive expensive for Duolingo to hire 2 or 3 people to cover a language anyway. Presumably most of the work is contractual - hire somebody competent to produce a course, get somebody to say the lines, refine the course based on feed back and that's mostly it.

    I would assume it is more about time than money.
    It is a big investment making a whole functional system with llm (I have a hard time believing it is actually AI), it will cost a lot if done wrong (just like everything else). You can't just prompt "make a course in Spanish" and get anything good out of it and you still need ppl who can quality check the output. I could see them use it to mass produce sentences and stories in different levels (not the actual story) and voice recordings, but not actually anything creative and I would assume that is the goal. But we have seen too many shitty products to believe in anything with llm.

  • Tl;Dr: skip the apps unless they're part of a bigger in-person course. Prefer reputable sources like pimsleur and mango languages. If you have no rush, get graded readers and watch a lot of YouTube, podcasts, etc.

    Ok, so here are my two cents on learning languages and the whole category of learning apps. They are all flawed on some major way or another. But mostly it is about pacing learning progress.

    Teaching absolute beginners is easy. They know nothing, thus anything you show them will be progress. The actual difficulty when learning a language is finding appropriate material for your level of understanding, such that you understand most of it, but still find new things to learn. This is known as comprehensible input. The difficulty of most apps is that they are not capable of detecting then adapting study content accordingly to the student's progress. So they typically go way too slow, or sometimes too fast. Leaving the student frustrated and halting learning.

    Jumping with some nonzero knowledge into any app is also torture. It's known as the valley of despair. The beginner content is too boring and dull, now that you know a bit, but the intermediate level is way too much of a gap for you yet.

    My advice is to skip language learning apps. The "motivation via gamification hypothesis" is flawed and lacks nuance and understanding of behavioral science. People don't stop studying out of a lack of tokens, gems, streaks or achievement badges. It's because the content itself is uninteresting and bores them. Sure, the celebration and streaks work at first, but they usually lose effect by something known as reinforcement depreciation. The same stimulus shown too much or too frequently stops being gratifying. The biggest reward for learning a language is actually using it.

    A method that is known to work is to find graded readers. Watch a lot of YouTube, podcasts, social media, in the target language (avoid the language learning influencers) listen to native influencers speaking about topics you care about. Books work, in-person courses work, learning apps are good to start you up form absolute zero. But most learning happens on what you do in your everyday life. Using the language is the most effective way of becoming good at the language. Everything else is just excuses for using it.

    You put into words exactly how I’ve felt about language learning apps. Every time I try a game or app that's supposed to teach you, it feels like I’m starting over, and it never actually becomes fun. I tried Duolingo, but after a while, I found myself just doing super easy lessons to keep my streak going so I wouldn’t have to sit through the boring ones. It felt pretty bad, so I stopped using it when I hit 800 days.

    My friend didn't use any apps and instead started by texting and talking with people and managed to learn Korean in just a year, well enough for casual, everyday conversations or hobby-related stuff. Meanwhile, I’ve been using apps and still can’t hold a conversation with anyone…

  • Any recommendations for japanese?

    I think both of them have Japanese (I remember seeing Rosetta Stone being praised for its Japanese content 20 years ago and I hope it would only have improved since), but I haven't gone very far in the language in either app.

    • Following backlash to statements that Duolingo will be AI-first, threatening jobs in the process, CEO Luis von Ahn has tried to walk back his statement.
    • Unfortunately, the CEO doesn’t walk back any of the key points he originally outlined, choosing instead to try, and fail to placate the maddening crowd.
    • Unfortunately the PR team may soon be replaced by AI as this latest statement has done anything but instil confidence in the firm’s users.

    People are unfair with this "CEO". Its statement helped me move on from duolingo, which has seen significant decline in quality while never going beyond "a moderately bad way to start learning", toward better, more developed, more cared for, cheaper, solutions.

    So, thanks for that.

    • Following backlash to statements that Duolingo will be AI-first, threatening jobs in the process, CEO Luis von Ahn has tried to walk back his statement.
    • Unfortunately, the CEO doesn’t walk back any of the key points he originally outlined, choosing instead to try, and fail to placate the maddening crowd.
    • Unfortunately the PR team may soon be replaced by AI as this latest statement has done anything but instil confidence in the firm’s users.

    crazy how fast they ruined the reputation of this company. just a couple months ago, duo mascot and Duolingo streaks were cool and fun. they had a good thing going. but now it's just another shit tech company again. they lost all the good will in like a month.

  • Intelligence has nothing to do with success. These people are born into wealth, are wealth-adjacent, or are expert ass-kissers.

    They also tend to be more greedy than others for wealth, status and power, and not imaginative enough to see that life is about more than this. So they dedicate their life to crawling up to the top of the corporate heap while everyone else gets on with actual real stuff.

    • Following backlash to statements that Duolingo will be AI-first, threatening jobs in the process, CEO Luis von Ahn has tried to walk back his statement.
    • Unfortunately, the CEO doesn’t walk back any of the key points he originally outlined, choosing instead to try, and fail to placate the maddening crowd.
    • Unfortunately the PR team may soon be replaced by AI as this latest statement has done anything but instil confidence in the firm’s users.

    FTFY: Pretends to walk back his statements. Fools no one.