If one person calls the emergency line with an emergency and doesn't get through because the human dispatchers are currently overwhelmed with non-emergency calls, does that mean the entire current system is failed and someone should go to jail?

I don't think so, because currently there is no artificial delay. if someone has to be got rid of, that is the person(s) who are keeping the call center short staffed, whoever that is and whatever high up the chain they are

Saly lake city Residents, shouldn't be paying taxes then.

I would say there's a failure in the body responsible for hiring and paying people to answer emergency calls. The only reason there is a shortage is because they are under paying employees. So yes, but AI, like everywhere else it's been implemented, will fall short of what's needed and will ultimately cost more financially, with the exception that in this case, lives could also be lost.

There's without a doubt a problem, but AI isn't the solution.

People will inevitably die as a result of this change. Call your representatives

it might detect those elevated stress levels [for callers] and it will automatically default going to a human being

Damn. I get ice cold emotionless during an emergency, going straight to the point of reciting location and event when calling 911. Now I will have to also remember in the back of my mind to throw in a wavering voice and a couple of shrieks maybe to have my call routed properly. What a future.

"I said this like 3 time already! Get me to the hospital for fucks sake, I'm gonna die in this situation if y'all don't send someone soon..."

AI: "Understood, 'Hostage Situation'. Sending a SWAT Team..."

Meanwhile grandma is stroking out and you can't get passed the first branch in a call tree

You said my comment conflicts with the article. In what way? What does the article say happens?

There's without a doubt a problem, but AI isn't the solution.

Unless it literally is. Do you know that it won't be? What other example do you have to base your assertion on?

People with protection detail and staff don't need 911.

I'm not going to argue with you. AI blows. There are article out there about companies hiring people back after going to AI. It really is a snake oil product that corporations have gobbled up. It's got it's use cases as a tool, but not as a human replacement, especially in matters of live and death.

You can look up and research some articles of you want, or don't. Clearly your opinion on the matter is not popular, and that could be some hive mind, or it could be because everyone else sees the problems that you don't.

Putting a system in place that can't actually think at all and have it try and comprehend what is or is not an emergency, to me, is a terrible idea, and doomed to fail. Take that as you will, I won't be following up with anything else. You can have the final word if you want, because I just can't be bothered to care.

I'm dumbfounded. I'd be furious if it took more than 20 seconds

The one thing you forgot is that you are on Lemme. So of course everybody wants to be upset about AI. That's like par for the course.

Maybe they need to send something out to residents every six months or something, letting them know about the non-emergency number because I have this exact same issue. I've lived here for three years and have no idea if a non-emergency number even exists. It probably does. I just haven't looked it up because I haven't even thought about it.

Imagine your chatbot hallucinating as it tries to assist you in your life and death critical situation.

I wonder how many hundreds of millions of dollars they've set aside for settlements.

How many more people could they hire to take these for the same price they are paying open ai?

Oh you want to talk directly to a person? You need to subscribe to 911+. For only $4.99 a month, you get the following perks...

I’m sorry Dave, I can’t do that