$440 Charge For A Wheel Scuff Raises Questions About Hertz's AI Rental Car Damage Scanner
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I'm assuming they stuck a camera to an LLM?
Tech companies are treating LLMs like how people back in the day would put asbestos or mercury in everything. "It's good at this one thing, it's gotta work for other stuff too."
You do realize that you are allowed to read the article, right? Cause if you did, you would have noticed the picture of the setup in the article, along with a basic description of it.
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You do realize that you are allowed to read the article, right? Cause if you did, you would have noticed the picture of the setup in the article, along with a basic description of it.
But there was no LLM summary of the article, how am I supposed to know what's in it?
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Returned a multi-week Hertz rental a couple of days ago and had to fight with the staff to get to get a written acknowledgement of no damage.
Customers are supposed to just trust Hertz employees will self-report damaging the car after it has been turned in? Absolutely laughable considering how many times rental companies try to screw over their customers.
This is great info and I won't be renting from Hertz again.
Why would anyone rent from a company that was convicted of persecuting their own customers because of the incompetence of the company?
Hertz will pay $168 million to customers it falsely accused of stealing its cars
Faulty recordkeeping and failure to rescind police reports led to more than 360 false accusations by the rental car company, resulting in arrests, felony charges and jail time for some customers.
NPR (www.npr.org)
Hertz fucked up repeatedly and people lost their jobs, were imprisoned and had their credit scores wrecked because Hertz couldn't find it's own cars on it's own lots.
Why anyone would give them a fucking nickel is beyond me
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Why would anyone rent from a company that was convicted of persecuting their own customers because of the incompetence of the company?
Hertz will pay $168 million to customers it falsely accused of stealing its cars
Faulty recordkeeping and failure to rescind police reports led to more than 360 false accusations by the rental car company, resulting in arrests, felony charges and jail time for some customers.
NPR (www.npr.org)
Hertz fucked up repeatedly and people lost their jobs, were imprisoned and had their credit scores wrecked because Hertz couldn't find it's own cars on it's own lots.
Why anyone would give them a fucking nickel is beyond me
holy shit! i worked in travel insurance organizing rental cars in case of breakdowns, with hertz as one of our primary partners in some areas, and at least in central europe i didn't see cases like this. That's quite shocking to learn for me!
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You've driven on a gravel road behind other cars and never had a windshield crack? Not even a rock chip?
Now I know you're full of shit.
Now I know you're full of shit.
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holy shit! i worked in travel insurance organizing rental cars in case of breakdowns, with hertz as one of our primary partners in some areas, and at least in central europe i didn't see cases like this. That's quite shocking to learn for me!
Hertz had a bunch of bad shit in the news but this one... wow. and the impacts downline on people's lives, all upended for the simple act of renting a car, yikes.
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I can’t load the link but the human beings at places like Enterprise where I usually rent are totally reasonable. They’re always like, don’t worry, only big things are an issue.
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And just like that, I never rented from Hertz again.
Yeah people will not bother to risk losing so much money or a day argueing for a Camry. I had to do that once with a local rental here and never used them again despite them having better cars and cheaper price.
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You do realize that you are allowed to read the article, right? Cause if you did, you would have noticed the picture of the setup in the article, along with a basic description of it.
Jokes on you, I never learned to read!
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I can’t load the link but the human beings at places like Enterprise where I usually rent are totally reasonable. They’re always like, don’t worry, only big things are an issue.
It really depends on the company. Some look for any way to squeeze you. Others are pretty decent and probably more efficient as they dont waste as many working hours on bullshit claims and claim resolution.
Also if i rent a car i want things to go smoothly. I got places to be. You make my life easy, ill happily pay again and do my best to make yours easy too.
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